- #Drobo dashboard stuck at downloading firmware upgrade update#
- #Drobo dashboard stuck at downloading firmware upgrade driver#
The 5 to 8 MB of data transfer takes about 30 minutes. One machine, a Mac Mini that sees very little filesystem activity, takes 20 to 30 minutes to connect to the Drobo. With the new version of the Drobo FS firmware, neither of my machines that are still running Snow Leopard can reliably connect to the Time Machine backup shares. I installed it last night, and things got much worse. Their release notes claimed that it fixed the Time Machine incompatibility. On Monday, 4 days after Lion was released, Drobo posted a new version (1.2.0) of the firmware for the FS. This happened every single time I booted the Lion machine. I suspect some background process was hung, waiting for the Drobo. It was impossible to log in! If I shut down the Drobo FS, I was able to log in to the Lion machine. When I booted the Lion machine, the Accounts/Login screen appeared, and I could move my cursor around with the mouse. There was one other funny thing happening.
#Drobo dashboard stuck at downloading firmware upgrade driver#
Were they simply not able to write a driver that worked with the new spec? Were they planning to drop Mac support? Or were they just behind schedule? But that request for me to lobby Apple on their behalf really left me wondering. I was inclined to cut Drobo some slack for not being ready. I was dumbfounded.Īnyone who is in the software business has missed a deadline. Drobo wanted their customers to ask Apple to change the low-level data communication specs on a major OS upgrade, after the upgrade was released. Although we are working on a solutionto fix the issue I do recommend making a complaint to apple if enough customers complain about what they did they may roll it back.
#Drobo dashboard stuck at downloading firmware upgrade update#
We are currently in the process of a firmware update to fix apple’s more stringent AFP requirements. I filed a support ticket with Drobo, and received this astounding response: When I upgraded my first machine to Lion a week ago, Time Machine could not connect to the FS. The latest firmware update has made matters worse. The Lion problems seem to stem from the tighter AFP requirements in Lion. I had been using the FS for Time Machine for 3 Macs, and it had been a stable operation for 6 months. I’ve been very disappointed with my Drobo FS during the switch to Lion.
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